Appliance Repair — AI Front Office

Fridge died. 10pm. No voicemail.

Appliance failures happen at night and feel urgent. Our AI collects brand, model, and symptom — then books the service call before your competition even opens in the morning. Every after-hours request turns into a booked job.

See pricing All industries
Brand & model collected/ Service calls booked 24/7/ Diagnostic FAQ included

APPLIANCE REPAIR RECEPTIONIST

● Live — booking service calls

10:11 PM
My refrigerator stopped cooling. Everything in the freezer is still frozen but the fridge side is warm. It's a Samsung — about 3 years old.
That sounds like a defrost system or damper issue — very repairable on a Samsung that age. Do you have the model number handy? We can get a tech out tomorrow morning.
It's RF23M8090SG. Morning works — does someone need to be home?
Type a message▌

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/// The real cost

"Their washing machine died on Sunday night. They called three appliance repair companies. Two went to voicemail. The third answered, booked the visit, and got a $350 repair. That third company was not you."

Appliance failures are urgent and emotional. Customers make decisions fast, evenings and weekends. The company that answers when the machine breaks gets the job — the one that calls back Monday morning gets nothing.

/// What it does

Every after-hours call.
a booked service visit.

No missed evening calls. No Monday callbacks to cold leads. No competitor booking Sunday night jobs while you sleep.

[ 01 ] 🔧
Brand / Model / Symptom Collection

Samsung, Whirlpool, LG — brand, model, and symptom collected before you call back.

The AI gathers the appliance brand, model number, age, and symptom description — so your tech arrives with the likely diagnosis and the right parts. No cold service call, no wasted trip.

[ 02 ] 📍
Service Area Verification

Only book jobs you can reach — and confirm it before they hang up.

The AI checks the caller's zip code against your service area in real time — so you never send a tech 40 miles out of range, and the customer always knows if you can help before they wait up expecting a morning call.

[ 03 ] 🤔
Repair vs. Replace Guidance

Should I repair or replace? The AI gives them the honest framework.

The AI explains the repair-vs-replace rule of thumb (typically: if repair exceeds 50% of replacement cost on an appliance over 8 years old, replace) — building trust and reducing unnecessary truck rolls to jobs that won't convert.

[ 04 ] 📅
Appointment Scheduling

Morning, afternoon, next available — booked while the machine is still broken.

The AI books the service visit directly into your calendar with a confirmed appointment window — no morning callback needed, no risk of the customer booking someone else overnight. They go to bed with a confirmation, not a voicemail.

/// The setup

Live in 48 hours.

[ STEP 01 ]

Train it on
your business

We configure the AI with your appliance brands serviced, service area, scheduling windows, diagnostic FAQ for common failures, service call rates, and how completed bookings reach your dispatch.

[ STEP 02 ]

Wire it to your
phone + site

Forward your business line or embed our chat widget. No hardware, no installs. Evening and weekend calls get answered immediately — so you capture the customer at the moment of highest urgency, every time.

[ STEP 03 ]

Morning full.
Techs ready.

You get a complete job packet: customer name, address, appliance brand/model, symptom, and a confirmed appointment time. Your techs start the day with a full schedule — not a call list to work through.

/// Simple pricing

One flat monthly rate.
No per-booking fees.

Every after-hours call captured, every service visit booked — for one predictable monthly cost that pays for itself with a handful of evening jobs per month you'd otherwise miss. See the full breakdown.

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