Urgent Care Clinics — AI Triage & Intake

Triage. Route. Care.

Every delayed response sends patients to the wrong place. Our AI triages symptoms, routes patients to the right level of care, and gives wait times — while your staff is with patients.

Get started How it works
Symptom triage/ ER vs. urgent care routing/ Live wait times

URGENT CARE TRIAGE

● Live — routes every patient

3:07 PM
I've been having chest pain and shortness of breath for the past hour. Should I come in?
Chest pain with shortness of breath needs immediate attention. Please go to the nearest Emergency Room or call 911 right now. Don't wait. This is a priority emergency.
Ok different question — I twisted my ankle playing soccer. It's swollen but I can walk. Can you see me?
Type a message▌

Triaged in seconds · powered by Anchor Co Media

/// What it does

Right care.
Right place.

Your staff's focus belongs on patients in the room. Our AI handles triage, routing, and intake for every person who reaches out — instantly.

[ 01 ]🕐
Always Available

Responds in seconds. Always.

When your front desk is tied up, the AI picks up every inquiry instantly. No hold music, no callbacks — immediate triage guidance every time.

[ 02 ]🏥
Symptom Triage

Urgent care vs. ER. Instantly.

The AI asks the right questions and routes appropriately — sending true emergencies to the ER immediately, and triaging everything else to your clinic efficiently.

[ 03 ]⏱️
Check-In & Wait Times

Gives real wait time estimates.

Patients know what to expect before they arrive. Current wait times, walk-in hours, and check-in instructions — delivered the moment they ask.

[ 04 ]✅
Insurance Verification

Confirms coverage before arrival.

Patients ask about insurance before they walk in. The AI confirms your accepted plans on the spot — reducing front-desk friction and billing surprises.

/// The setup

Live in 48 hours.

[ STEP 01 ]

Train it on
your clinic

We configure the AI with your triage protocols, accepted insurance plans, walk-in hours, and the common symptom questions your staff fields every day.

[ STEP 02 ]

Embed chat
on your site

Add the widget to your website and it starts triaging immediately. Patients get answers the moment they land on your page — no hold times, no missed chats.

[ STEP 03 ]

Patients routed.
Staff focused.

Every patient is triaged and directed appropriately. Your team gets properly routed patients walking in — and stays focused on delivering care.