The real cost of a front desk

AI front office
vs. hiring a
receptionist.

A part-time receptionist costs $1,200–$2,000/month, works 8am–5pm, and calls in sick. An AI front office costs $49/month and answers every question, every hour. Here's what you're actually comparing.

/// The numbers

Monthly cost breakdown.

Part-time receptionist (20 hrs/wk)

Hourly rate (avg $15–$20) $1,200–$1,600/mo
Payroll taxes (15.3%) $184–$245/mo
Hiring & training time One-time
Coverage: evenings, weekends ❌ None
Turnover risk High

Monthly total

$1,400–$1,900/mo

AI front office — Anchor Co Media

Monthly subscription $49–$99/mo
Payroll taxes $0
Setup time 48 hours, we do it
Coverage: evenings, weekends ✓ 24/7/365
Turnover risk Zero

Monthly total

$49–$99/mo

You save

$1,300–$1,850/mo

And your AI answers questions at 11pm. Your receptionist doesn't.

/// Side by side

Every factor.

Factor Human Receptionist AI Front Office
Monthly cost $1,400–$1,900 $49–$99
Hours of coverage 8am–5pm weekdays only 24 hours · 7 days · 365 days
After-hours coverage Voicemail or nothing Always answers
Simultaneous conversations 1 at a time Unlimited
Sick days / vacation Yes — coverage gaps Never misses a day
Training time 1–2 weeks minimum 48 hours, we handle it
Turnover risk High — rehire + retrain Zero
Consistent answers Depends on the day Always identical to policy
Handles appointments Yes Yes — automatically
Lead capture Sometimes (if asked) Every conversation, automatically
Updates when policy changes Training session required Email us, updated in 24h
Cancel anytime 2-week notice standard Month-to-month, no contract

/// Honest answer

What AI doesn't replace.

We're honest about what the AI does and doesn't do. It's not a human — and for some tasks, that matters.

⚠️

Complex empathy conversations

A patient who's had a bad experience, a grieving family member, a frustrated customer — nuanced emotional conversations often still need a human. The AI handles the intake and routes these appropriately.

⚠️

Decisions that require judgment

Custom pricing, policy exceptions, complex complaints — anything requiring situational judgment still needs you or your team. The AI knows when to say "let me connect you with our team."

⚠️

In-person interactions

Checking someone in at the front desk, handing over keys, a face-to-face handshake. The AI handles digital and phone — not physical presence.

The goal isn't to replace humans entirely. It's to stop losing customers to voicemail at 9pm, so your team can focus on the work that actually needs them.

/// The math works

$49/month.
24 hours. No HR.

Get your AI front office live in 48 hours. Answer every customer question, capture every lead, and stop losing business after 5pm — starting at $49/month.

No contracts · No setup fees on AI Chatbot · Cancel anytime