Anchor Co Media / Front Office
AI answering service, St. Louis
An AI answering service for St. Louis, at a flat monthly price.
If you are comparing answering services, you have probably seen per-minute pricing, minimum tiers and scripts you pay to change. Front Office is an AI answering service with one price: $249 a month, 300 answered minutes, no overage fees.
Front Office from $99/month; with the AI receptionist $249/month. One-time $297 setup, month-to-month. No sales calls.
Why a missed call costs more than the call
These are third-party figures from vendors and surveys, quoted from the pages linked. They are not Anchor Co Media results.
After hours, weekends and the times you're on a job
An AI answering service does not have shifts. It answers at 7pm on a Sunday the same way it answers at 10am on a Tuesday, because it is software answering a forwarded call.
Calls outside business hours are a real slice of demand. ServiceTitan data reported by Carly puts 14.1% of inbound calls to residential HVAC companies outside business hours in June 2025. Those are callers with an urgent problem and no patience.
What you get, and what you don't
You get a receptionist that answers as your business, collects name, number and reason, answers basic questions about services, hours and area, and emails you a summary with a private transcript link.
You don't get a person improvising. If a caller needs judgment, the AI takes the details and you follow up. That is the trade: a lower, flat price for a narrower job done every time.
How Front Office handles it
One flat price
$249 a month, $297 setup, month-to-month. 300 answered minutes with no overage fees.
Trained on your business
You send services, hours, area and how you want calls handled in one 15-minute form.
Website and chat included
The plan also includes a website and an AI chat on it, so after-hours web visitors get answered too.
Switching from a live answering service
Keep your number and change the forwarding rule. Run the AI receptionist next to your current service for a week if you want to compare the summaries, then cancel the one you don't need.
Cancel Front Office any time by email; we cancel within one business day and you are not billed again.
Serving businesses in:
- St. Louis
- St. Louis County
- St. Charles
- O'Fallon
- Chesterfield
- Kirkwood
- Webster Groves
- Wentzville
- Florissant
- Belleville IL
Questions
Is an AI answering service as good as a person?
For taking a message and answering simple questions, it is consistent and always available. For a complicated or upset caller, a person is better. Front Office is built for the first job, not the second.
What happens after 300 minutes?
It keeps answering and there are no overage fees. If you are regularly far over, we email you before anything changes.
Do I need to switch phone carriers?
No. You forward calls from your existing number. We email the steps for your carrier.
Can it transfer a call to me live?
Front Office takes a message and emails you a summary. It does not do live transfers, outbound calls or call recording storage.
Is it HIPAA-compliant?
No. Front Office is not HIPAA-compliant and we do not sign Business Associate Agreements, so it is not for medical or dental practices that handle patient information.
See where your phone and site leak leads
The free audit takes your website and phone number, scores six checks, and emails you the report. We don't call, text or submit your forms.