Anchor Co Media / Front Office

Answering service alternative, St. Charles County

An answering service alternative for St. Charles and O'Fallon.

Traditional answering services bill by the minute or the call, and you often pay for features you don't use. If you run a business in St. Charles County and mostly need missed calls captured, there is a simpler, cheaper setup.

Front Office from $99/month; with the AI receptionist $249/month. One-time $297 setup, month-to-month. No sales calls.

Why a missed call costs more than the call

27%of calls to home-services companies go unanswered, in Invoca's call data. Invoca, via Contractor Magazine
42%of those consumers will leave a voicemail. The rest hang up and keep looking. CallRail survey, via Contractor Magazine
14.1%of inbound calls to residential HVAC companies arrived outside business hours in June 2025, up from 9.8% in October. ServiceTitan data, via Carly

These are third-party figures from vendors and surveys, quoted from the pages linked. They are not Anchor Co Media results.

A different model from a call center

A call-center service gives you a person reading your script. Front Office gives you software that answers your forwarded calls, with a flat monthly price: $249 for 300 answered minutes, no overage fees, plus a $297 setup.

You also get a website and an AI chat on it, so the same system answers the visitor at 9pm and the caller at 9pm.

Built for St. Charles County businesses

Contractors in O'Fallon, service shops in Chesterfield, salons in Wentzville and shops on Main Street in St. Charles share one problem: the owner is the receptionist, and they are busy doing the work. Put your service area in the intake form and the receptionist answers with it in mind.

No sales call and no contract: buy online, fill out one form, see your preview in 5 business days. Cancel by email any time.

How Front Office handles it

Flat price

Website from $99, with chat $179, with the AI receptionist $249. Plus $297 setup once.

Local service area

Tell it which communities you cover so callers get a straight answer on whether you do.

You stay in control

Forwarding is on your phone. Turn it off any time and calls go back to normal.

Alternative, not replacement, for every case

Serving businesses in:

  • St. Louis
  • St. Louis County
  • St. Charles
  • O'Fallon
  • Chesterfield
  • Kirkwood
  • Webster Groves
  • Wentzville
  • Florissant
  • Belleville IL

Questions

Do you serve St. Charles and O'Fallon?

Yes. It is software on your phone line, so there is no territory. Your business can be anywhere the phone forwarding works, and you tell the receptionist where you serve.

Is there a contract?

No. Month-to-month. Cancel by email and we cancel within one business day.

Can I try it before I buy?

Yes, two ways. Call the demo receptionist at (314) 338-5940, and use the free preview on the Front Office page to see how your own website would read.

What if my carrier can't forward unanswered calls?

We tell you before you pay. Most mobile carriers, landlines and business phone systems can.

Will someone call me to sell me?

No. There are no sales calls. Buying and setup are online.

See where your phone and site leak leads

The free audit takes your website and phone number, scores six checks, and emails you the report. We don't call, text or submit your forms.

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